Resume
Highlights Reel
Background
I’ve worked with agencies, in-house, and startups on B2B and B2C projects for major brands including Google, Lyft, HP, PayPal, Airbnb, Stitch Fix, and DoorDash.
Digital Experience
Major campaigns, email, social media, digital ads, blogs, video scripts, web pages, UX & UI, SEO, mobile apps, content writing, newsletters, rewards and loyalty programs, gamification, ecommerce, product copy, online catalogs.
Non-Digital Experience
Print (magazine ads, billboards, store signage, vehicle wraps, station takeovers, product packaging, pamphlets, ROP, posters), direct mail (catalog, tab, postcard), broadcast (radio scripts and in-store messages), customer loyalty, copy style guides, taglines, campaigns.
Education
Oakland University
Rochester, MI
B.A., English (major), Advertising (minor)
College for Creative Studies
Detroit, MI
Student, Copywriting
Experience
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DoorDash
Sr. Copywriter (contract) | Oct. 2021–April 2025, San Francisco
I supported the in-house Brand & Creative team across Consumer, Merchant (B2B), and Dasher verticals. I also contributed to DashMart, DashPass, and Caviar creative. My main focus was the Dasher (delivery driver) side of the business. I was the sole copywriter for this workstream, partnering with the large Dasher team. I worked on large integrated campaigns to small partner initiatives, and everything in between. I wrote and edited hundreds of assets per year.
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Stitch Fix
Sr. UX Content Designer & Marketing Copywriter (contract) | May 2018–Oct. 2021, San Francisco
As Stitch Fix's sole Content Designer, I owned all UX and web/app copy, partnering with cross-functional teams to develop content strategy and evolve the product experience to drive adoption, engagement and retention. I also worked on Product Marketing Copy across Women, Men, and Kids verticals.
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Cost Plus World Market
Copy Chief — 2015–2016, Alameda
Oversaw all marketing copy from website to email to print. Managed all copywriters and proofreaders (up to 16 people).
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BBDO Advertising (client: HP)
Sr. Copywriter (freelance) | 2017–2018, San Francisco
Created copy for HP.com and HP materials for the Sundance Film Festival.
Beyond Marketing (client: Google)
Sr. UX Copywriter (freelance) | 2016–2017, San Francisco
Wrote UX content for Google's Retail Training program.
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Ready State Marketing (client: Airbnb)
Sr. Copywriter (freelance) | 2016, San Francisco
Crafted Airbnb website content, banner ads, and email copy.
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Ross Dress for Less
Sr. Copywriter (freelance) | 2016–present, Dublin
Create social media, website, email and in-store copy.
Oracle Marketing Cloud
Sr. Copywriter (full-time) | 2014–2015, San Francisco
As the sole copywriter in the SF office, I crafted and edited copy for nearly every client project, and maintained copy style guides. Responsibilities included brainstorming multi-channel digital campaigns and concepting wireframes; copy execution for mobile and desktop email, landing pages, social media; collaborating with art directors, designers and coders. B2B and B2C clients included: Hawaiian Airlines, Symantec, Hewlett-Packard, GoWallet, Whole Foods Market, Realtor.com and StubHub.
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Edelman Digital
Copywriter (freelance) | 2013, San Francisco
On-the-fly connecting with designers to execute engaging social media for clients like Paypal and Skype.
Bare Escentuals
Copywriter (freelance) | 2013, San Francisco
Wrote/edited large quantities of bareMinerals brand holiday store signing and product packaging.
Lyft
Scriptwriter (freelance) | 2013, San Francisco
Crafted multiple scripts for Lyft branding videos.
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​Cost Plus World Market
Sr. Copywriter (full-time) | 2009–2013, Oakland, CA
Concepted/wrote/edited copy for Web (product copy, editorial content, SEO, UX, display ads, etc.), newspaper and magazine print ads, email, broadcast, store signing and packaging, customer loyalty, social media, plus major integrated campaigns. Managed a team of 9+ freelance and full-time copywriters; hiring and training. Authored an extensive Web product copy style guide and an email style guide. Responsible for ensuring all departments were aligned in voice and messaging, and all copy output was consistently high quality and on brand.
Macy's, Inc.
Copywriter (full-time) | 2007-2009, San Francisco
Used creative and technical copy to sell Macy’s product, including: fashion/shoes, jewelry/accessories, cosmetics, fragrance and more. Worked on over 100 tab, catalog and postcard projects per year, varying copy voice for each type (ex: fashion catalog vs. sale tab), meeting tight deadlines.
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Ninja-like writing speed
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Laser focus on details
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Herculean work ethic
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Rock-solid time management
A Side of Fun
Photography, world travel, hiking,
yoga, meditation, foodie-ism, cats, wine + beer tasting, blues + jazz, film,
books, blogging, learning things.
2010 - present
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My name is pronounced Kur-sten. (I'll respond to anything close, though!)
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I love to travel! I’ve been to 6 continents and 50+ countries (see my blog).
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I’ve had 10+ short stories published in magazines (and 1 on a podcast).
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Currently working on my second novel.
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Two short plays I’ve written have been performed in San Francisco.
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I'm a fine art photographer and was recently on a photography podcast.
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I grew up riding horses on a farm in Michigan.
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I’m familiar with AP and Chicago style, but am partial to AP.
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Oxford commas: I like them, but I’ll happily defer to your style guide!
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